Effective date: November 13, 2026

These Terms of Service ("Terms") govern your use of the Wendy's Doghouse website (the "Site"), our online booking tool, our text message program, and our pet grooming services. "Wendy's Doghouse," "we," "us," and "our" refer to Royal Dog Grooming LLC, doing business as Wendy's Doghouse, a pet grooming business located at 4207 E. 54th Street, Minneapolis, MN 55417. By using the Site, booking an appointment, or agreeing to receive text messages, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site or our services.

1. Grooming Services and Appointments

  • Hours: appointments are available Monday, Tuesday, Thursday and Friday from 8am to 2:30pm. We are closed on Wednesdays.
  • Booking: you can book by phone at (612) 726-1740 or through our online booking page. A booking request is not guaranteed until we confirm it.
  • Payment: cash and checks are not accepted. Please have a debit or credit card available to pay at the time of service.
  • Cancellations, late arrivals, and no-shows: any cancellation, late-arrival, or no-show policies and fees are those communicated to you when you book or in our appointment confirmation.
  • Pricing: prices may vary by breed, size, coat condition, and the services requested, and may change without notice. Quotes are estimates until the work is complete.

2. Your Responsibilities as a Pet Owner

  • You confirm that you are the owner or authorized agent of the pet and are at least 18 years old.
  • You agree to give us accurate and complete information about your pet, including health conditions, injuries, allergies, medications, vaccination status, and any history of biting, aggression, or anxiety.
  • Matted, aged, or special-needs pets may need extra time, extra charges, or a shorter style for the pet's comfort and safety. We will do our best to discuss this with you first.
  • We may decline, stop, or reschedule a service if we reasonably believe it is unsafe for your pet, our staff, or other animals. We may charge for work completed up to that point.
  • If your pet needs urgent veterinary care while in our care, we will try to reach you first. If we cannot, you authorize us to seek veterinary treatment for your pet, and you agree to be responsible for the cost.
  • You agree to pick up your pet promptly when notified.

3. Online Booking Tool

Our online booking page uses a third-party scheduling service. Information you enter there is handled as described in our Privacy Policy and may also be subject to that provider's own terms and privacy policy. We are not responsible for the provider's services, availability, or practices.

4. Text Messaging (SMS) Program Terms

When you give Royal Dog Grooming LLC (Wendy's Doghouse) your mobile number and agree to receive texts, we text you about your appointments and requests. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.

Full program details:

Program name
Wendy's Doghouse Appointment Messages
Program description
Wendy's Doghouse sends text messages related to your pet's grooming appointments and your client account, such as appointment confirmations, reminders, scheduling or cancellation changes, pick-up notices, and replies to your questions. We do not send promotional or marketing text messages under this program.
How you opt in
You opt in when you give us your mobile number and expressly agree to receive text messages from Wendy's Doghouse — online when booking, by phone when you book an appointment, or in person at our salon. By opting in, you consent to receive recurring automated and manual text messages from Wendy's Doghouse at the mobile number you provided. You must be the account holder or authorized user of the number.
Consent is not required to purchase
Agreeing to receive text messages is not a condition of purchasing any goods or services from us. You can book and receive grooming services without opting in to texts.
Message frequency
Message frequency varies based on your appointment activity. Typically you will receive a few messages for each appointment.
Costs
Message and data rates may apply. Charges are determined by your mobile carrier and plan. We do not charge for text messages.
How to opt out
Reply STOP to any message at any time. You can also call us at (612) 726-1740. After you opt out, we will send one confirmation text and then no further messages unless you opt back in. You will still receive appointment communications by phone. To rejoin, tell us you want to receive texts again or reply START.
How to get help
Reply HELP to any message for assistance, or call us at (612) 726-1740 during business hours, Monday, Tuesday, Thursday and Friday, 8am – 2:30pm (closed Wednesdays).
Supported carriers
The program works with major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with any third parties.

Text messages may be sent using an automated system. Messages are not encrypted and may be viewed by others who have access to your phone. Delivery of messages depends on your carrier and device and is not guaranteed. If you change or give up your mobile number, please tell us so we do not text someone else.

5. Use of the Site

  • You may use the Site only for lawful purposes and in line with these Terms.
  • You may not attempt to disrupt, probe, or gain unauthorized access to the Site or our booking tool, submit false or misleading information, or use the Site to send spam or harmful code.
  • We may suspend or restrict access to the Site or our services to anyone who violates these Terms.

6. Intellectual Property

The Site and its content, including text, photos, graphics, logos, and design, are owned by or licensed to Wendy's Doghouse and are protected by copyright, trademark, and other laws. You may view and print pages for your personal, non-commercial use. You may not copy, modify, distribute, or use our content for any other purpose without our written permission. Photos of pets shown on the Site are used with the permission of their owners; contact us if you would like a photo removed.

7. Testimonials and Third-Party Content

Testimonials reflect the opinions of individual clients and are not a guarantee of the same results. The Site may link to third-party websites that we do not control; we are not responsible for their content or practices.

8. Disclaimers

The Site is provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not guarantee that the Site or online booking tool will be uninterrupted, error-free, or secure. Grooming involves handling live animals; although we take great care, we cannot guarantee any particular result or that your pet will not experience stress, nicks, or irritation, particularly for pets that are matted, elderly, anxious, or have health conditions.

9. Limitation of Liability

To the fullest extent permitted by law, Wendy's Doghouse and its owners, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, the online booking tool, or text messages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for our own negligence or willful misconduct to the extent the law does not allow it to be limited, or any rights you have as a consumer under Minnesota law.

10. Indemnification

To the extent permitted by law, you agree to be responsible for losses, damages, and reasonable costs arising from your breach of these Terms, from inaccurate information you give us about your pet, or from your pet's undisclosed aggressive behavior or health conditions that cause harm to our staff, other animals, or property.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law rules. Any dispute arising from these Terms or our services will be brought in the state or federal courts located in Hennepin County, Minnesota, and you consent to their jurisdiction, except where the law gives you the right to bring a claim elsewhere. We encourage you to contact us first to try to resolve any concern informally.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Site or our services after changes are posted means you accept the updated Terms. If we make a material change to the text message program, we will notify you and, where required, ask for your consent again.

13. Severability and Entire Agreement

If any part of these Terms is found unenforceable, the rest remains in effect. These Terms and our Privacy Policy are the entire agreement between you and Wendy's Doghouse regarding the Site and the text message program.

14. Contact Us

Wendy's Doghouse, operated by Royal Dog Grooming LLC
4207 E. 54th Street
Minneapolis, MN 55417
Phone: (612) 726-1740
Hours: Monday, Tuesday, Thursday and Friday, 8am – 2:30pm (closed Wednesdays)